Jackpot City Casino Data Protection, Cookies and Privacy Settings

Protecting personal data and providing clear privacy controls are important across every part of our service in Canada. We use personal data to deliver and improve the service, and we explain how cookies, account details, and usage information are handled.

Cookies and Browser Preferences

Cookies are small files placed on your computer, mobile device, or other device while you use the service. They help maintain browsing continuity, remember preferences, and make account access smoother across visits.

We use both session and persistent cookies. Session cookies are removed when you close your browser, while persistent cookies remain for longer so your settings can be remembered for future visits.

Most cookies do not directly identify you on their own. In some cases, cookie-related information may be linked with personal data already associated with your account.

We do not use cookies to store sensitive personal information such as mailing addresses or account passwords. This helps keep convenience features separate from more sensitive account records.

• Essential cookies support authentication, navigation, and core security checks.
• Functionality cookies remember choices such as login details or language preferences.
• Performance cookies help us understand platform use and improve functionality.
• Advertising cookies may be used to tailor promotions and reduce repeated ad exposure.

How Jackpot City Collects Account Data

Personal data is collected to operate the website, manage accounts, and maintain access to requested features. By using the service, you agree to the collection and use of information in line with our privacy practices.

An account is a unique profile that gives access to services, registration, payments, withdrawals, bonuses, and gameplay-related functions. It also supports identity checks and fraud prevention measures.

We may request personally identifiable information when needed to contact or identify you. Typical examples include your email address, first and last name, phone number, and other account-related details.

For verification and compliance, information may also include your name, date of birth, address, contact details, and identification documents. Account and transaction records may include registration details, deposits, withdrawals, and gameplay activity.

Technical information also supports how the platform operates. This can include device information, browser type, cookies, IP address, and usage data generated while using the service.

How Your Information Is Used

We use information to maintain the service, improve functionality, verify identity, process account activity, and support security. These uses are closely tied to the day-to-day operation of registration, gameplay, deposits, withdrawals, and customer support.

Usage data is collected automatically and may include IP address, browser version, visited pages, time and date of access, visit duration, and device identifiers. On mobile devices, it may also include operating system and browser information.

Cookies and similar technologies such as beacons, tags, and scripts help us track activity and analyze service performance. They also help maintain continuity between sessions and confirm whether cookie preferences have been accepted.

• Operate, maintain, and improve the service.
• Verify age and identity and help prevent fraud.
• Manage payments, withdrawals, bonuses, and account administration.
• Provide analytics, customer support, and stronger site security.
• Personalize the experience and deliver relevant offers where permitted.

Some features also rely on third-party providers, including payment processing, analytics, platform security, and regulatory support. These providers process information as needed to support the service and are expected to follow confidentiality and security requirements.

We do not sell or rent personal data for marketing purposes. When information is shared with service providers, affiliates, or business partners, it is done in connection with service delivery, account support, compliance, or related operations.

Privacy Controls and Data Protection

You can manage cookie preferences through your browser settings and, where available, through website options. If you disable cookies entirely, some features may not work properly and certain services may be limited.

You may also access, correct, update, or request deletion of personal data through account tools or direct contact channels. In some cases, records may still need to be retained to meet legal obligations, resolve disputes, or enforce applicable terms.

Data may be processed at operating offices and in other locations where service-related processing takes place. When transfers occur within or outside Canada, appropriate safeguards are applied to maintain protection standards.

Your personal information is protected through measures that include encrypted data transmission, secure storage, and multi-factor authentication. Access to sensitive information is restricted to authorized personnel, and systems are reviewed regularly to reduce breach risks.

We may disclose personal data where required by law, during business transfers, or to protect rights, property, service integrity, or public safety. We may also disclose information with your consent where a separate purpose applies.

• Withdraw consent to processing where applicable, while understanding that some access may be affected.
• Lodge a complaint with privacy protection authorities if data handling is a concern.
• Review policy updates periodically, as changes take effect once posted.

Cookies also support account protection by helping detect abnormal behaviour, unauthorized logins, and automated bot activity. This security role is especially important for account access, payment handling, and fraud prevention in Canada.

If you want a clearer view of your privacy and cookie settings before registering or logging in, reviewing these controls in advance can help you choose the setup that best matches your account preferences.